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Some questions you may have...

If you have other questions that you would like to see answered on this page please contact us.

Can you tell me more about how the game works?

The game is built on a sophisticated and rigorous underlying dynamic model that handles 'accumulations' [a decision today to add staff or to seek new clients continues to have repercussions for long periods], feedback [more clients > worse service > fewer clients] and thresholds/non-linearities.

The underlying system dynamics method is rock-solid theoretically and was developed specifically to handle these complexities - something that spreadsheet models and regression-based methods cannot. A consise textbook on our implementation of system dynamics is "Strategy Dynamics Essentials"

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